Find answers to common GenFlik questions: how AI video ads work, credits and pricing, avatars, voices, languages, Shopify integration, and more.
GenFlik turns a product description, a link, or a few photos into a finished UGC-style video ad in about 5 to 10 minutes. It writes the script, picks a talking-head avatar, generates the voice, adds captions, music, and B-roll, and gives you a ready-to-post MP4.
Click Create, tell GenFlik what you're advertising (paste a product link, type a description, or upload photos), choose how long and what style you want, then preview the script. Pick an avatar and voice, choose your quality, and hit generate. Your video is emailed to you when it's done.
Most videos finish in about 5 to 10 minutes depending on length and quality tier. You don't have to wait on the page — we email you and send a push notification (on mobile) the moment it's ready.
No. GenFlik is built for people who have a product but no time, crew, or editing skills. You describe the product and make a few simple choices; the app handles the script, voice, captions, music, and edit automatically.
No. GenFlik writes the script for you from your product info. You can preview it for free, tweak any wording you want, or paste in your own script if you'd rather write it yourself.
Yes. Script previews are free and take a few seconds, so you can iterate on the copy as many times as you like before spending any credits on the actual render.
At minimum, a clear description of the product and who it's for. For the best results, add a product link or a few high-quality product photos, and tell us the main benefit or the problem it solves.
Yes. Paste your product or store link and GenFlik pulls the key details to write the script and pull in product imagery. You can edit anything it generates before rendering.
GenFlik works in any web browser at genflik.com, as an iOS and Android mobile app, and as an embedded app inside your Shopify admin. There's also an MCP server for using it from AI tools like Claude, Cursor, or ChatGPT.
You can sign up for free and preview scripts at no cost. Rendering a finished video uses credits. Check the Pricing page for current starter offers and credit pack options.
You get a download link by email (and a push notification on mobile). The video is a standard MP4 you can post directly to TikTok, Instagram Reels, YouTube Shorts, Facebook, or use in paid ads.
The AI Director is a guided chat that builds your entire video ad for you. You describe your product in a short conversation, and it writes the script, suggests a matching avatar and voice, adds B-roll, captions, music, and an outro, then renders a finished, ready-to-post MP4. It's the simplest way to use GenFlik if you'd rather be guided than click through settings.
The Create page is a step-by-step builder where you make each choice yourself. The AI Director is a concierge that asks simple questions, recommends the best options, and assembles the whole ad in a conversation. Both produce the same quality video — the Director just does more of the thinking for you.
Yes. The AI Director writes the script, shows it to you in the chat, and lets you edit it, request a rewrite, or approve it. No render credits are spent until you're happy with the words.
Yes. Right inside the chat it can add your product photos, generate AI B-roll (moving footage), and create scenes that place the avatar with your actual product. It tells you the credit cost before generating anything.
Chatting with the Director and previewing your script are free. You only spend credits when you render the finished video, plus optional extras like AI B-roll, which it prices up front. See the Pricing page for current credit costs.
UGC stands for user-generated content. A UGC ad is a video that looks like a real person casually talking to the camera about a product, the way a customer or creator would, rather than a polished studio commercial. It feels authentic, which is why it performs so well on social platforms.
People trust people more than they trust brands. UGC-style ads blend into social feeds, feel like a recommendation from a friend, and don't trigger the 'this is an ad' reflex that makes viewers scroll past. That usually means higher watch time, more clicks, and lower ad costs.
Anywhere short-form video works: TikTok, Instagram Reels, YouTube Shorts, Facebook, paid social ads, your product pages, email campaigns, and landing pages. Vertical 9:16 is best for social; 16:9 works for web and YouTube.
For paid social and short-form, 15 to 30 seconds usually performs best. Use 15 seconds for a single sharp hook and offer, 30 seconds when you need to explain a benefit or show social proof, and 60 seconds for more detailed storytelling or higher-consideration products.
The hook is the first 1 to 3 seconds of your video, the line that stops the scroll. It's the single most important part of any short-form ad because most viewers decide instantly whether to keep watching.
It's specific, relevant to the viewer's problem, and creates curiosity or tension in the first three seconds. Strong patterns include a bold claim, a relatable problem, a surprising result, a question the viewer wants answered, or a 'stop doing X' callout.
Yes. The hook is the highest-leverage thing to test. Make several versions of the same ad with different opening lines and let the cheapest, fastest tier prove which one holds attention before you scale spend.
GenFlik supports several formats: standard ad, testimonial, founder story, explainer, and promo. Each one structures the script differently, and you pick the one that matches your goal before the script is written.
Use a testimonial when you need social proof, when the product benefits are believable coming from a customer, or when you're targeting a skeptical audience. Testimonials work especially well for skincare, supplements, apparel, and anything where 'does it actually work?' is the main objection.
Use a founder story when your brand's origin is a selling point, when you're building a personal or mission-driven brand, or when you want to create connection before the pitch. It works well for smaller brands competing against faceless big players.
HeyGen is a general-purpose corporate avatar tool, great for training videos and explainers. GenFlik is purpose-built for short-form ads: ad-style scripts, auto-burned captions, B-roll from your product photos, music, and a vertical cut are all on by default. You don't have to assemble the ad yourself, and GenFlik adds Shopify integration and an MCP server that HeyGen doesn't have.
Synthesia shines at corporate training and internal comms in many languages. GenFlik is focused on marketing ads, not training decks. If you need a 5-minute onboarding video, use Synthesia; if you need a 15 to 30 second product ad that looks native on social, GenFlik is built for exactly that, with no monthly seat commitment.
Arcads and Creatify are the closest competitors and both generate UGC-style ads from URLs. GenFlik's edge is deep Shopify integration (product picker, best-seller mining, real customer-voice script augmentation, and a product-in-hand scene composer using your actual product photo), plus a hosted MCP server and first-class custom avatars from a single photo.
Yes. GenFlik and Arcads both turn a product URL into a UGC-style talking-head ad. GenFlik's advantage is deep Shopify integration, a hosted MCP server for AI assistants, custom avatars from a single photo, and credit-based pricing with no monthly subscription. Arcads counters with a larger stock-actor library, so if actor variety is your top priority, compare the libraries.
GenFlik is credit-based. Each video costs a number of credits based on its length, the quality tier you choose, and any extras like a custom avatar. You buy credits in packs and spend them as you render. The Pricing page always shows the live rates.
There are three: Fast, Cinematic Standard, and Cinematic Pro. Fast is quickest and most affordable. Cinematic Standard renders more realistically at the same price as Fast but takes longer. Cinematic Pro is the highest quality and costs more.
Yes. Generating and editing script previews costs no credits. You only spend credits when you render a finished video.
No monthly subscription is required; you pay per render with credits. Shopify merchants are billed through Shopify Billing rather than a separate plan.
If a render fails on our side, your credits are returned automatically. See the Refunds page for the full policy, and contact support if anything looks off.
Yes. GenFlik is on the Shopify App Store. Install it and you get an embedded experience right inside your Shopify admin, with access to your real products, orders, and reviews.
Inside Shopify you can pick from your real product catalog, see a best-sellers card based on your actual order history, augment scripts with your real customer reviews, and use the product-in-hand scene composer with your store's product photos.
Through Shopify Billing inside your admin, not Stripe. You'll never be asked to enter a separate card; charges appear on your Shopify invoice.
No. The Shopify app is optional. Anyone can use GenFlik on the web at genflik.com or on mobile without a Shopify store.
A standard MP4, ready to upload anywhere. You can choose vertical 9:16 for TikTok, Reels, and Shorts, or 16:9 for web and YouTube.
15, 30, and 60 seconds. Outputs are capped at 60 seconds because GenFlik is built for short-form ads, not long videos.
Yes. Subtitles are auto-generated and burned into the video, matched to the voiceover, so your ad works even when viewers watch with the sound off.
Yes. Background music is added automatically as part of the one-shot pipeline. The base price covers it.
GenFlik offers 50+ voices across genders, accents, and languages, so you can match the voice to your brand and audience.
31 languages, including English, Spanish, French, German, Portuguese, Italian, Hindi, Japanese, Korean, Mandarin, Arabic, and many more.
Yes. You can hear a sample of each voice while choosing, so you can match the tone and accent to your brand before rendering.
My Voice lets you record yourself, or upload an audio file, reading your script — and the finished video uses your own real voice instead of an AI one. It keeps your exact delivery, timing, accent, and pronunciation. You can use it for a talking-avatar video or a faceless voiceover.
GenFlik includes 20+ stock talking-head avatars across genders, ages, and ethnicities, all pre-cleared talent. You can also create a custom avatar from a single photo you supply.
Yes. Upload a photo and GenFlik can turn it into a talking avatar. Custom avatars carry a small credit surcharge on top of the base video cost.
The scene composer places your avatar in a scene with your actual product, for example holding it or standing next to it, using your real product photo. It's a powerful way to make the ad feel grounded in the real item rather than generic.
It's a hosted endpoint that lets AI tools like Claude Desktop, Cursor, and ChatGPT generate ads programmatically. You connect it with an API key and the AI can list avatars and voices, preview scripts, start renders, and check status.
Use the Support page to send a message. You don't need to be signed in to submit a request, and we'll reply by email.
Yes. GenFlik's default vertical 9:16 format with burned-in captions and a strong hook is built exactly for TikTok.
Yes. The same vertical 9:16 ad works natively as a Reel, both for organic posts and paid promotion.
Yes. Vertical videos up to 60 seconds are ideal for Shorts, and GenFlik outputs exactly that.
Last updated: July 2026